Customer Experience Onboarding Specialist

PosiGen

Full-time Information and Record Clerks
Apply Now
Location
New Orleans, Louisiana, United States
Posted
July 21, 2026

Job Description

Summary: 

As a Customer Experience - Onboarding specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will be on delivering a consistent and high level of service, meeting revenue targets, and achieving call objectives.

Essential Job Functions

  • Answer questions regarding PosiGen contractual obligations, system performance, and maintenance.
  • Receive incoming and outbound calls to customers.
  • Comply with regulatory and Company policies at all times.
  • Deliver a consistent and professional level of service at all times.
  • Achieve set revenue targets and call objectives.
  • Handle each call promptly and accurately, updating records accordingly.
  • Input customer-related data accurately and efficiently....

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026