Location
Drummoyne, New South Wales, Australia
Posted
July 20, 2026
Job Description
About Our Client
This organisation operates within the public sector, focusing on delivering services to the community.
Job Description
- Respond to customer enquiries via phone, email, and in person.
- Provide accurate information about services and processes.
- Resolve customer issues promptly and professionally.
- Maintain up-to-date records and documentation of customer interactions.
- Assist with administrative tasks related to customer service operations.
- Support the team in achieving service delivery targets.
- Identify opportunities to improve the customer experience.
- Ensure compliance with organisational policies and procedures.