Job Description
About Us:
RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.
Position Overview
As a Level 1 CE Agent, you will be the frontline voice of the company's support. In this role, you will handle inbound phone calls and email tickets from clinic receptionists, ITs, administrators, audiologists, and practice owners. Your goal is to provide fast, accurate, and empathetic technical support, guiding users through platform navigation, technical hurdles, and practice management workflows.
Responsibilities
Frontline Technical Support: Answer a high volume of inbound inquiri...