Customer Experience Insights Analyst

Poolia Suomi Oy

Full-time General HR
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Location
helsinki, uusimaa, Finland
Posted
July 21, 2026

Job Description

Poolia Suomi Oy is seeking a results-driven Customer Feedback Analyst to regularly collect and analyze customer input, shaping service improvements. You will prepare reports and collaborate with cross-functional teams to implement changes that enhance satisfaction and quality of delivery.

The role emphasizes proactive attitude, strong communication, and meticulous analysis to drive continuous improvement across channels.

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