Customer Experience Executive - Dwarka

Rentokil Initial

Full-time Information and Record Clerks
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Location
New Delhi, Delhi, India
Posted
June 26, 2026

Job Description

About the Role

:
  • The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.
  • The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

    • Requirements

    Job Responsibilities:

  • To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required.
  • Keeps customers informed about the progress of their complaints and provides timely answers and solutions.
  • Analyzes complaint trends to identify areas for improvement.
  • Provide ongoing support to clients.
  • Track and monitor client engagement while offering updates and actionable recommendations.
  • Addresses and resolves client inq...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      June 26, 2026
    • Application Deadline
      August 05, 2026