Customer Experience (CX) Manager LatAm

Brambles

Temps plein Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Apply Now
Location
Mexico City, Federal District, Mexico
Posted
July 03, 2026

Job Description

Description

Key Responsibilities May Include:

  • Develop and execute a comprehensive CX engagement strategy, ensuring alignment with organizational goals and delivering measurable customer-centric outcomes.
  • Establish and lead an external customer panel or steering committee to gather first-hand Voice of Customer (VoC) insights, driving innovation and informing the CX strategy.
  • Collaborate with internal teams (e.g., Commercial, Marketing, EKA, MNA) and differentiated customers to co-develop and implement tailored CX plans that enhance engagement and support critical business objectives.
  • Design and deliver compelling, value-driven CX propositions aligned with CHEP’s Brand Promise to foster customer loyalty and differentiation.
  • Represent CHEP in external forums, conferences, and customer panels, leveraging insights to shape CX initiatives and stay ahead of market trends.
  • Stay updated on industry developments, compe...

    • Job Details

    • Job Type
      Temps plein
    • Category
      Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Date Posted
      July 03, 2026
    • Application Deadline
      August 12, 2026