Customer Experience Consultant

Maersk

Full time Business Operations Specialists
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Location
Ümraniye, İstanbul, Turkey
Posted
June 30, 2026

Job Description

Together with your team, you will be responsible for delivering outstanding customer service and driving commercial growth by managing the end-to-end shipment lifecycle. Your role will involve building strong relationships with customers, identifying new business opportunities, and ensuring smooth coordination across internal teams and global service centers. You will act as a trusted advisor, combining operational expertise with a commercial mindset to create value for our customers.

What we offer you

• An exciting opportunity in a fast-paced and internationally expanding logistics environment
• A collaborative team of engaged professionals with diverse backgrounds
• Flexibility to work from home several days per week
• A competitive compensation package including performance-based annual bonus

Key responsibilities

• Deliver a positive customer experience by managing the full shipment lifecycle and resolving service issues
• Bui...