Job Description
Are you an experienced logistics professional with a passion for delivering exceptional customer experiences?
Maersk is seeking a Customer Experience Consultant to join our team in Madrid. This is an exciting opportunity for a customer-focused individual with a strong background in logistics, freight forwarding, or supply chain operations who enjoys building relationships, solving problems, and driving service excellence.
As a Customer Experience Consultant, you will be the primary point of contact for customers, ensuring a seamless end-to-end experience while collaborating closely with internal stakeholders to deliver outstanding results.
Key Responsibilities:
Manage and coordinate end-to-end shipment activities for customers.
Serve as the main point of contact for customer enquiries and issue resolution.
Build and maintain strong relationships with customers and internal stakeholders.