Location
madrid, comunidad de madrid, Spain
Posted
July 17, 2026
Job Description
Are you an experienced logistics professional with a passion for delivering exceptional customer experiences? Maersk is seeking a Customer Experience Consultant to join our team in Madrid . This is an exciting opportunity for a customer-focused individual with a strong background in logistics, freight forwarding, or supply chain operations who enjoys building relationships, solving problems, and driving service excellence.
Key Responsibilities
- Manage and coordinate end-to-end shipment activities for customers.
- Serve as the main point of contact for customer enquiries and issue resolution.
- Build and maintain strong relationships with customers and internal stakeholders.
- Drive customer satisfaction through proactive communication and problem-solving.
- Identify opportunities to improve service delivery and customer retention.
- Partner with Operations and Commercial teams to ensure a seaml...