Customer Experience Concierge (E-Commerce)

Confidential

Full-time Human Resources
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Location
pasig, metro manila, Philippines
Posted
July 27, 2026

Job Description

Join TalentPop App as a Customer Experience & Sales Specialist (E-Commerce)

At TalentPop App, we deliver customer experiences that not only delight โ€” but also drive sales, retention, and loyalty. As a Customer Experience & Sales Specialist, you will be at the forefront of every customer interaction, helping shoppers find the right products, complete their purchases, and enjoy a seamless online experience that reflects the brandโ€™s values.

If youโ€™re passionate about sales, e-commerce, and building strong customer relationships through exceptional service, this role is for you!

What Youโ€™ll Do

  • Engage with customers via chat, email, SMS, or phone to assist with inquiries about products, orders, and returns โ€” focusing on providing personalized, sales-driven support.
  • Identify opportunities for upselling, cross-selling, product bundling, and subscription recovery to maximize customer value and brand loyalty.
  • Assist with abando...