Customer Experience Associate Calgary

TD

Full-time Other-General
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Location
calgary, ab, Canada
Posted
July 13, 2026

Job Description

Elevate customer service skills as a Customer Experience Associate with TD Canada Trust in Calgary, Alberta. Help customers with financial transactions while providing tailored advice on banking solutions.
At TD Canada Trust, you will build lasting customer relationships by addressing their needs and promoting banking products. This role requires an understanding of customer issues, resolving their concerns, and fostering a positive experience. You'll connect with customers both personally and through effective communication while achieving performance goals.
Key Responsibilities:
• Process financial transactions accurately, following procedures
• Understand customer needs and recommend appropriate solutions
• Resolve concerns efficiently, escalating when necessary
• Promote banking solutions to meet business objectives
• Collaborate to maintain a positive and equitable work environment
Requirements:
• High School diploma and 1+ years relevant experience
•...