Customer Experience Assistant Leader

Dormont Manufacturing Co

Full-time Other-General
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Location
moose jaw, division no. 7, Canada
Posted
July 13, 2026

Job Description

Shape superior customer experiences as the Assistant Store Leader at Crate and Barrel. Drive sales and engagement through hands-on leadership in a dynamic retail environment.
As the Assistant Store Leader, you will support customer experience initiatives and manage program performance. Your role includes coaching associates and driving key sales programs such as Design Services and in-store events. By monitoring KPIs and customer feedback, you'll ensure an elevated service experience and operational excellence in the store.
Key Responsibilities:
• Lead sales and service programs to drive engagement
• Coach and train store associates for performance growth
• Analyze KPIs to enhance strategic goals
• Ensure efficient and gracious customer service
• Collaborate with management on store strategies
Requirements:
• 2+ years in customer service or retail leadership
• Proficient in Microsoft Office and Google applications
• Open availability for flexible work h...