CUSTOMER EXPERIENCE AGENT (RETENTION)

Emapta Global

Full-time Human Resources
Apply Now
Location
, metro manila, philippines, metro manila, Philippines
Posted
June 23, 2026

Job Description

Be the Reason Customers Stay, Engage, and Grow with Australia's Leading Media Brands

As a Customer Experience Agent (Retention) , you will be responsible for providing timely, accurate, and comprehensive support across multiple communication channels, including phone, live chat, and email. Join a leading Australian media organization and play a key role in helping customers maximize the value of their subscriptions while driving retention and revenue growth.

Job Overview

Employment Type: Full-Time

Work Setup: Onsite | Megatower, Ortigas

  • Pioneer opportunity to help build a high-performing team from the ground up
  • Competitive Salary Package
  • Day 1 HMO coverage with free dependent
  • Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
  • Day shift schedule with fixed weekends off
  • Salary Advance Program through banking partner
  • Unlimit...