Customer Experience Advisor

Full-time Management & Operations

We have a new opportunity for Customer Experience Advisor with our client. Interested candidates send me your CV to

Title: Customer Experience Advisor

Duration: Permanent

Location: Ras Al Khaimah

UAE Nationals Only

Job Description

• Candidates should ideally possess Contact Centre or Customer Service Experience.
• Strong customer service and communication skills.
• Experience in handling customer queries through calls, chats, or emails.
• Ability to cross-sell banking products and achieve sales targets.
• Knowledge of banking products, processes, and customer servicing.
• Strong complaint handling and customer resolution skills.
• Understanding of compliance, security, and fraud prevention requirements.
• Ability to accurately document customer interactions and maintain service quality standards.

Only UAE nationals...