Customer Engineer

BMY (JB)

Full-time Engineers
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Location
Johor Bahru, Johor, Malaysia
Posted
July 01, 2026

Job Description

We are looking for a dedicated and skilled
Customer Engineer to support our Production and Industrial Printing
operations. In this role, you will be responsible for ensuring the
smooth installation, maintenance, troubleshooting, and repair of
high-end production/industrial printers at customer sites. You will
also act as a key liaison between the company and our clients,
ensuring a high level of customer satisfaction and technical
excellence.


Key
Responsibilities:

  • Perform
    installation, configuration, and testing of production/industrial
    printers at client locations.
  • Provide technical
    support and troubleshooting for printing equipment and
    software.
  • Conduct preventive and corrective
    maintenance to ensure optimal machine
    performance.
  • Train end-users on equipment
    usage, safety, and basic
    troubleshooting.
  • Collaborate with internal
    technical teams and vendors to resolve complex technica...