Location
Booragoon, Western Australia, Australia
Posted
July 15, 2026
Job Description
- Competitive Remuneration and Salary Packaging up to $18,550
- Collaborative, Supportive and Open Team Environment
- 2 x Full time Permanent Positions
We are seeking two experienced Customer Engagement Officers who are familiar with the NDIS landscape and want to continue the great work they do in a purpose driven organisation.
About the Role
- As the first point of contact for our customer you will build relationships and use your expertise in the NDIS to navigate complex issue to best meet the customer needs.
- You will be responsible for guiding new and existing customers through the service journey including but not limited to initial enquiry to intake, service agreement development, and renewal.
- Deliver exceptional service in a people-focused and detailed way keeping the customer at the centre of everything we do. This can sometimes be a chal...