Customer Contact Support

Cadent

Full-time other-general
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Location
Ansty, Warwickshire, Warwickshire, United Kingdom
Posted
June 27, 2026

Job Description

Cadent Gas Ltd

Make a real difference in every customer interaction. ย 

Weโ€™re looking for a Customer Contact Support Advisor to join our team on a 6-month fixed term contract, delivering outstanding service across a range of customer enquiries and complaints while supporting operational excellence and continuous improvement.

This is a full time role, working Monday to Friday on a shift rota between 8:00am and 8:00pm. The role is based at our Ansty office (CV7 9JU), with free onsite parking available.

Why youโ€™ll love this role

As Customer Contact Support, youโ€™ll be at the heart of delivering an exceptional customer experience. You'll manage customer interactions from initial contact through to resolution, ensuring every customer receives a professional, empathetic, and efficient service.

This is a varied role where no two days are the same. You'll work across multiple communication channels, collaborate with teams across the business, and c...