Location
Newark, NJ, United States
Posted
July 15, 2026
Job Description
Customer Communications Associate
Communications & Customer Service
Job Description:
Move forward with us! At NJ TRANSIT, you will join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time – and we are looking to hire talented people with a love of learning to make it all possible!
Summary:
Responsible for managing and enhancing the communication strategies and customer interactions of an organization. Also, develop and implement effective communication plans, oversee customer service operations, and ensure positive customer experiences. This role involves managing various communication channels, resolving customer issues, analyzing customer feedback, and implementing strategies to improve customer satisfaction and loyalty.
Roles and Responsibilities:
+ Coordinates the dissemination of ...
Communications & Customer Service
Job Description:
Move forward with us! At NJ TRANSIT, you will join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time – and we are looking to hire talented people with a love of learning to make it all possible!
Summary:
Responsible for managing and enhancing the communication strategies and customer interactions of an organization. Also, develop and implement effective communication plans, oversee customer service operations, and ensure positive customer experiences. This role involves managing various communication channels, resolving customer issues, analyzing customer feedback, and implementing strategies to improve customer satisfaction and loyalty.
Roles and Responsibilities:
+ Coordinates the dissemination of ...