Customer Care Specialist

ADM

Full-time Information and Record Clerks
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Location
Suzhou, Jiangsu, China
Posted
July 01, 2026

Job Description

Job Description

  • JOB PURPOSEΒ 
  • Enure to deliver product to customers on time.
  • DUTIESExportΒ :
  • Receive Sales Orders from customers, input new orders into ERP system with correct data such as product, quantity, customer, port of loading and discharge, dates, reason code, price, number of containers, etc.
  • Download Proforma Invoice, Sales Contract, get signature and scan to customer for import permit.
  • Communicate production and relatives departments about new orders, date to get samples, loading plan.
  • Send Invoice, Packing List, Sales Contract to broker for quarantine registration.
  • Sign and send back full set of documents to broker for quarantine test.
  • Check and confirm Letter of Credit (if any).
  • Send Packing List and fulfill registration form to supplier for Radioactivity (if any).
  • Place vessel with forwarder to get booking confirmation
  • Inform numbers of samples to ...