Customer Care Specialist

Bluepeak

Full-time other-general
Apply Now
Location
Sioux Falls, SD, United States
Posted
July 04, 2026

Job Description

**Description**

โ€œWe Push the Boundaries of Possibilities for our Communities.โ€

Overview of the Position Responsibilities: Our Customer Care Specialist will be responsible for taking inbound service calls of every call type. Call types supported include customer service calls, cable, phone, and internet trouble shooting calls as well as sales related calls. If this sounds exciting, please read on.โ€ฏ

Be part of our innovation- building and delivering a fiber-rich internet connection to peopleโ€™s doorsteps.

What You Will Do:

This is an exciting opportunity for a tech savvy individual who is willing to become knowledgeable about Bluepeakโ€™s products/services and convey them to customers effectively.

+ Supports billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and p...