Location
San Diego, CA, United States
Posted
July 21, 2026
Job Description
Description
Bilingual Spanish Contact Center Specialist
Turn Your Customer Service Skills Into a Purpose-Driven Career
Every phone call has the power to change someone's day; and sometimes, their life.
We're partnering with a nonprofit organization that serves individuals and families throughout the community. As a Bilingual Spanish Contact Center Specialist, you'll be the first point of contact for people seeking support, resources, and hope. If you thrive in customer service and want your work to have a meaningful impact, this is the opportunity for you.
What You'll Be Doing
+ Answer inbound calls from English- and Spanish-speaking individuals seeking assistance.
+ Listen with empathy and provide accurate information, guidance, and referrals.
+ Build positive relationships with callers while delivering exceptional service.
+ Document conversations thoroughly and accurately.
+ Work alongside a collabo...
Bilingual Spanish Contact Center Specialist
Turn Your Customer Service Skills Into a Purpose-Driven Career
Every phone call has the power to change someone's day; and sometimes, their life.
We're partnering with a nonprofit organization that serves individuals and families throughout the community. As a Bilingual Spanish Contact Center Specialist, you'll be the first point of contact for people seeking support, resources, and hope. If you thrive in customer service and want your work to have a meaningful impact, this is the opportunity for you.
What You'll Be Doing
+ Answer inbound calls from English- and Spanish-speaking individuals seeking assistance.
+ Listen with empathy and provide accurate information, guidance, and referrals.
+ Build positive relationships with callers while delivering exceptional service.
+ Document conversations thoroughly and accurately.
+ Work alongside a collabo...