Customer Care Specialist in Insurance Operations

Primerica - Toronto, ON

Full-time Other-General
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Location
toronto, on, Canada
Posted
July 20, 2026

Job Description

Join MBPS as a Customer Care Specialist in the Insurance Operations team. Your role will focus on evaluating claims and medical documents to determine eligibility for insurance benefits.
In this permanent position, you will assess medical documentation and resolve claims inquiries, ensuring all processes align with policy terms. Accuracy and attention to detail are crucial as you support customer satisfaction through efficient claims processing.
Key Responsibilities:
• Evaluate claims and medical documentation for eligibility
• Collaborate internally to address claim inquiries
• Process insurance claims accurately and efficiently
• Ensure compliance with policy terms and conditions
Requirements:
• Strong understanding of insurance policies and benefits
• Excellent analytical and evaluation skills
• Collaborative approach to resolving claims issues
• Attention to detail for accurate documentation assessments
Utilize your skills in claims assessment an...