Customer Care Representative

Insight Global

Full-time other-general
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Location
San Antonio, TX, United States
Posted
July 01, 2026

Job Description

Job Description
The Customer Care Representative plays a critical role in delivering exceptional service to guests. This individual will handle inbound inquiries via email, ticketing systems, andβ€”soonβ€”live chat, ensuring prompt and accurate resolution in alignment with company policies and standards. The ideal candidate is empathetic, tech-savvy, and thrives in a fast-paced, customer-focused environment.

Shift: 10AM - 7pm
Friday and Saturday Off
Monday - onsite
Tuesday - onsite
Wednesday - onsite
Thursday - onsite
Friday - off
Saturday - off
Sunda - Remote

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientat...