Customer Care Representative - Regional Omnichannel (La Florida)

Full-time Servicio de atención al cliente

Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

Requisition ID: 15310

Employment Type: Full Time

Job Category: Customer Care

Work Location: Orlando, FL

State or Province: Florida (US-FL)

Potential Work Location: United States : Florida : Orlando

DUTIES AND RESPONSIBILITIES

• Interacts with Field Sales Associates to promote MSC’s sales related solutions, account retention and revenue generation strategies.
• Utilizes various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborates with other departments to identify and address the customers stated and unstated product & service needs...