Location
quezon city, metro manila, Philippines
Posted
June 19, 2026
Job Description
Description
- Handle customer inquiries via phone, email, and chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain records of customer interactions and transactions.
- Work collaboratively with the support team to enhance customer satisfaction.
- Provide feedback on the efficiency of the customer service process.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to manage multiple tasks efficiently.
- Qualities and Traits: Patience and empathy while dealing with customers.