Customer Care Representative (Portuguese-Speaking) - based in Madrid

Boston Scientific

Full-time Information and Record Clerks
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Location
Madrid, Community of Madrid, Spain
Posted
July 19, 2026

Job Description

Location: based in our offices in Madrid, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home). 

In this role, you will be responsible for:

  • Handling customer orders, with possible input into SAP and/or resolution of issues related to electronic orders, within the working day and monitoring the delivery process to the customer.

  • Managing reintegration of technician bags and unloading of used parts via Purchase Pending Orders.

  • Management of backorders and customer returns.

  • Issuing and checking invoices in electronic format with possible resolution of anomalies.

  • Customer Support and assistance to the sales force to ensure full satisfaction of external and internal customer requests.

  • Complaints management.

    •  
    What we are looking for in you:

  • Minimum 2 years’ experience in Customer Service roles in commercial companies, preferably multin...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 19, 2026
    • Application Deadline
      August 28, 2026