Customer Care Representative

XMC BPO Manila

Full-time Management & Operations
Apply Now
Location
pasig, metro manila, Philippines
Posted
June 13, 2026

Job Description

As an Inbound Sales Representative, you will be the first point of contact for customers seeking hotel reservations and travel-related services.

Responsibilities

  • Handle inbound calls, emails, or chats from customers inquiring about hotel availability, pricing, and amenities
  • Assist customers in making, modifying, or canceling reservations
  • Upsell room upgrades, packages, or additional services to maximize revenue
  • Provide accurate information about hotel policies, promotions, and local attractions

Qualifications

  • Tech Savvy, computer literate, technologically proficient, digitally adept, or proficient in computers
  • 18 months customer service experience and/or 1 year experience inbound sales
  • Good English communication skills
  • Amenable to work in graveyard shift
  • Can start ASAP

#J-18808-Ljbffr