Location
Mason, OH, United States
Posted
July 18, 2026
Job Description
**Customer Care Representative I**
**Location** : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
**_Hours_** _: The start date for this position is_ **_September 14th, 2026_** _. Training will be_ **_on-site_** _from 9 AM to 5:30 PM, Monday through Friday, for 16 weeks._
_After training, the position will be virtual, but you may need to report to the office as needed by the department (IT issues, performance issues, etc). You will be assigned a permanent shift with a start time b...
**Location** : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
**_Hours_** _: The start date for this position is_ **_September 14th, 2026_** _. Training will be_ **_on-site_** _from 9 AM to 5:30 PM, Monday through Friday, for 16 weeks._
_After training, the position will be virtual, but you may need to report to the office as needed by the department (IT issues, performance issues, etc). You will be assigned a permanent shift with a start time b...