Location
cebu city, central visayas, Philippines
Posted
June 13, 2026
Job Description
- Handle customer inquiries and provide timely, accurate responses.
- Resolve customer issues efficiently and ensure a positive experience.
- Maintain knowledge of products and services to assist customers effectively.
- Document and track customer interactions in the system.
- Collaborate with other team members to improve overall customer satisfaction.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0–2 years of experience in customer service or a related field
- Skills and Competencies: Excellent communication and interpersonal skills
- Ability to work in a fast‑paced environment
- Qualities and Traits: Strong problem‑solving abilities and a customer‑first mindset
- May involve shift work to cover business hours