Customer Care Representative Associate - UAE Nationals Only

Full-time Management & Operations

Position Summary

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.

Responsibilities

• Identify anomalies as they arise and use judgement based on rules and procedures to resolve.
• Escalate complex issues to senior team members when necessary.

Requirements

• Interpersonal skills
• Written and verbal communication skills
• Team working skills
• Microsoft Office and PC skills
• Problem solving skills

Eligibility

Opened only for UAE nationals.

Work Hours

Scheduled Weekly Hours: 48

EEO Statement

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We do not tolerate discr...