Customer Care Manager

M/I Homes

Full-time Management & Operations
Apply Now
Location
raleigh, nl, Canada
Posted
July 13, 2026

Job Description

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irvingโ€™s drive to always โ€œtreat the customer right,โ€ we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nationโ€™s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary

Performs inspections and repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction.

Duties and Responsibilities

  • Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and...