Customer Care Generalist

ATS Automation

Full-time Information and Record Clerks
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Location
Cambridge, Ontario, Canada
Posted
July 09, 2026

Job Description

Job Description

WHAT'S IN IT FOR YOU 

Benefits:


Compensation: $50,000 - $80,000
Annual Performance-Based Incentive Bonus 
5% RRSP match 
Stock purchase plan 
Starting 3 weeks of vacation 
Benefits package (health and dental) + $600 health spending account 
Half-Day Fridays 
Continuous learning and career growth with global mobility opportunities. 
A chance to contribute to something bigger - advancing the future of healthcare through automation. 

MAJOR DUTIES:

The Customer Care Generalist will be part of a team that is the central point of contact for the SuperTrak CONVEYANCE customer orders, installation and service coordination & scheduling, and warehouse management.

SPECIFIC RESPONSIBILITIES:

Customer Care and Service Support

  • Central point of contact for all order entry and order creation/maintenance into our Enterprise Resource Planning (ERP) system and o...