Location
, , philippines, , , philippines, Philippines
Posted
June 02, 2026
Job Description
Customer Care Executive, Philippines
Location: Makati, National Capital Region (NCR), PH
Brand: RS
Function: Customer Services
Work Location: Office Based
Location: Makati, Philippines
Report to: Customer Care & Support Manager, SEA
Role Purpose
The Customer Care Executive is responsible for delivering an effortless customer experience by ensuring all customer requirements are completely met through proactive communication, high-quality service, and a customer-focused approach. This role contributes to achieving the company's sales objectives through value-added activities.
What you will be doing in this role
- Deliver exceptional customer service via all channels, ensuring that customer order and enquiry needs are met while maintaining service level agreements.
- Provide an effortless customer experience by proactively communicating with customers on any updates or changes to their ...