Customer Care Executive

HBS Group

Full-time other-general
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Location
Mile End, Essex, United Kingdom
Posted
July 04, 2026

Job Description

Customer Care Executive / Colchester / Salary up to ยฃ35,000 Per Annum

Weโ€™re looking for an organised, efficient and customer centric Customer Care Executive to join a successful, family-owned supplier of educational supplies to schools across in Colchester.

Due to our growth plans as well as our dedicated approach to customer care, we are looking to hire a Customer Care Executive at our newly refurbished Colchester Head Office. As a member of the Customer Care team you will play a key role as part of an efficient and consistently reliable Customer Care Team delivering the very best service to our customers, with issue resolution and the customer experience at the heart of everything you do.

The Role:

As a Customer Care Executive, you will provide first line support to customers by taking incoming calls and e-mails to process orders, enquiries and resolve any issues they may have, working on and addressing these issues at source and unearthing any potential p...