Customer Care Associate

Confidential

Full time Information and Record Clerks
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Location
Chennai, Tamil Nadu, India
Posted
June 24, 2026

Job Description

Role Summary

We are hiring energetic and customer-focused candidates for the role of Customer Care Associate (CCA). The candidate will be responsible for managing customer interactions, coordinating with sales and dealer teams, and ensuring a smooth customer service experience.

Key Responsibilities

  • Handle customer queries and provide accurate product information
  • Coordinate with dealers and sales teams for smooth operations
  • Maintain customer records and follow-up activities
  • Support customer engagement and relationship management
  • Resolve customer concerns within timelines
  • Prepare daily activity and service reports
  • Assist in achieving customer satisfaction and business goals
  • Required Skills

  • Strong verbal and written communication skills
  • Customer handling and relationship management
  • Pro...