Location
stellenbosch, western cape, South-Africa
Posted
July 26, 2026
Job Description
Overview
Techno Park, Stellenbosch. My client is a world leader in the development of specialised electronic equipment used in sports. They are seeking to employ a Customer Care Agent. As a Customer Care Agent, you will be the first line of support services for their company. Your purpose is to assist clients with diagnosing, troubleshooting and resolving any issues they might experience with our products.
Responsibilities
- Handle general customer queries
- Diagnose and troubleshoot customer problems
- Resolve fundamental product technical issues
- Assist and train customers on the companyu2019s products and software
- Handle customer complaints
- Report customer issues
- Product and software testing
Requirements
- Driveru2019s license or reliable transport
- Fluent in English; any additional language is a plus
- Matric
- Additional certification in Client Service...