Customer Care Advisor

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Full-time other-general
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Location
Broadheath, Trafford, Greater Manchester, United Kingdom
Posted
July 17, 2026

Job Description

Customer Care Advisor - ASAP
Location - Manchester - Parking Onsite - Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week.
Salary - £30,000
Start date - ASAP
Working Hours - Monday to Friday - 9am - 6pm - No Weekends

Why Join Us?

Our Client pride's themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you'll be at the heart of their mission, helping new customers navigate the learning curve of being employed through a payroll company and resolving their issues efficiently.

What You'll Do:
* Build Relationships: Proactively nurture existing customer relationships with inspirational service over the phone and by email.
* Resolve Issues: Address and resolve customer complaints quickly, ensuring satisfaction.
* Communicate Effectively: Handle customer queries via phone, email, and written correspondence.
* Ensure Compliance: Follow compliance processes to m...