Customer and Trading Manager - Online

Sainsbury's

Full time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
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Location
Ely, England, United Kingdom
Posted
July 10, 2026

Job Description

What you’ll be doing:

  • Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service
  • Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. 
  • Collaborate with other managers to ensure the success of shopping experience of the overall store
  • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. 

    • Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00.

    What makes a great online manager:

  • Previous line management responsibilities in a fast-paced, operational environment. 
  • Provides brilliant customer service and coaches a team to do the same. 
  • Delivers KPI's or other performance ...

    • Job Details

    • Job Type
      Full time
    • Category
      Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Date Posted
      July 10, 2026
    • Application Deadline
      August 19, 2026