Customer & Agent Experience Associate

Great Eastern

Full-time Management & Operations
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Location
kuching, sarawak, Malaysia
Posted
June 05, 2026

Job Description

A leading insurance firm in Malaysia is looking for a dedicated professional to provide value-added customer and agent services. You will handle enquiries, ensure compliance, and promote digital adoption through the company's e-Platform. The ideal candidate should have a tertiary qualification and 1-2 years of experience in customer service, with strong communication skills and a proactive attitude towards improvements. This position emphasizes integrity and accountability in a collaborative environment.
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