Customer Advisor I - Electronic (Work from Home)

FULLTIME Information and Record Clerks

Joining date: 13-Nov-25

Work location: Work from home 

 

Responsibilities

• Handle outbound customer calls related to post-sale inquiries, concerns, and requests.


• Respond to customer emails promptly and professionally, ensuring clear and accurate communication.


• Address and resolve customer issues, complaints, and product/service concerns effectively.


• Provide detailed information on product/service usage, troubleshooting steps, and warranty policies.


• Maintain comprehensive knowledge of products/services and company policies to provide accurate information and support.


• Stay updated on new product features, changes, and promotions. 

Working shift

• Shift start times are scheduled hourly between 9:00 AM and 12:00 PM.

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