Customer Administration Team Leader - Umbrella

Lorien

Contract/Temporary Supervisors of Office and Administrative Support Workers
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Location
Glasgow, Scotland, United Kingdom
Posted
July 15, 2026

Job Description

Customer Administration Team Leader - Umbrella

Our client, a leading financial professional services business, are recruiting for a Customer Administration Team Leader to join the team at their office in Glasgow on a long term contract basis.

5 days per week in the office

Role:

  • Takes overall responsibility for the team's workload and service to the team's client portfolio
  • Monitors the team's performance against SLAs and client deadlines
  • Motivates and facilitates effective team working, recognising that team members may be working remotely
  • Responsible for ensuring team members meet quality standards by adhering to policies and procedures and tasks are carried out in accordance with our internal controls
  • Provides timely communications to the team to keep them informed of priorities and plans
  • Holds regular meetings with all team members to discuss workloads, client matters, internal communications etc...

    • Job Details

    • Job Type
      Contract/Temporary
    • Category
      Supervisors of Office and Administrative Support Workers
    • Date Posted
      July 15, 2026
    • Application Deadline
      August 24, 2026