Customer Account Manager (Northeast Calgary)

Full-time Other-General

Overview

Are you passionate about building relationships and providing exceptional customer service? Join our team as a Customer Account Manager! We are a Wholesale Distribution company specializing in Smoking Accessories, Apparel & Disposable Vapes. As a Customer Account Manager, you will be responsible for managing and developing relationships with our B2B clients.

Duties

• Serve as the primary point of contact for assigned B2B accounts
• Build and maintain strong, long-lasting customer relationships
• Develop a deep understanding of the customer's business needs and objectives
• Identify opportunities to upsell and cross-sell products and services
• Develop and implement strategic sales plans to achieve company targets and expand customer base.
• Lead and motivate a team of sales professionals, providing guidance, coaching, and performance monitoring.
• Develop and implement sales strategies to drive busines...