Cssc Back Office Engineer

Grundfos

Full-time Other-General
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Location
apodaca, nuevo leΓ³n, Mexico
Posted
June 10, 2026

Job Description

Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings?
Are you eager to join a professional team and work directly with our customers?
Then we have an interesting position in Grundfos for you._
**What is the job about?
**
This role reports to the CSSC Manager.
It operates on a hybrid schedule from Monterrey, Nuevo Leon, Mexico.
**Your main responsibilities**:
- Follow up on Customer interactions within set SLA.
- Process special orders and inquiries in coordination with the suppliers.
- Support sales teams by handling tenders and projects, including providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
- Identify business opportunities and handover to external sales.
- Ensure customer master data is updated on portfolio of customers under their responsibili...