Job Description
Who We Are
The Role
We are looking for.
Solera First Notice of Loss Claims division is hiring Inbound and Outbound Customer Service Representatives (CSR).
Our Customer Interaction Center CSRs provide valuable solutions to Top Insurance company policy holders.
We are looking for upbeat and energetic individuals who have a strong desire to ensure excellent customer experience.
What You'll Do
- Effectively manage Property and Auto insurance claims starting from the First Notice of Loss (FNOL) stage
- Assist policy holders by coordinating support, services, and connecting them with their claim adjuster
- We assist in capturing and documenting claim details required the FNOL submission
- We send messages to insurance companies for any questions and issues not related to a specific claim
- We assist in filing workers' compensation and liability claims
What You'll Bring
- 1 year or more of call center experience needed.
- Must have th...