CSR (Customer Service Representative) - Retail Agent - Fresher Friendly

Full-time Management & Operations

CSR (Customer Service Representative) - Retail Agent - Fresher Friendly

Caldwell Communications Consultancy Philippines

On-site - Malabon No Exp Required High/Senior High School Full-time

Chat

Apply

Share

Job Description

We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.

Responsibilities

• Handle customer inquiries via phone, email, or chat
• Provide product and pricing information
• Assist with orders, returns, and exchanges
• Maintain accurate records of transactions
• Escalate complex issues to supervisors
• Meet quality, productivity, and customer satisfaction standards

Schedule & Training

• Shifts may include nights, weekends, and holidays
• Paid training on retail systems and processes

Requirements

<...