CSD Consultant

Commonwealth Bank

Full time Business Operations Specialists
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Location
St Kilda, Victoria, Australia
Posted
July 10, 2026

Job Description

You’re Impact

As a CSD Consultant you will take inbound calls from new and existing customers and offer them a personal lending solution. You will spend time speaking with customers, asking specific questions and learning about their financial situation in order to identify their lending needs. A high importance needs to be placed on supporting the customers individual needs, adding value to their experience and maintaining exceptional levels of customer service.

Other key responsibilities include:

  • You will work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures.
  • You will be actively working towards resolving customer enquiries and/or complaints in a prompt, professional and caring manner. Organise, action and follow up on own daily work and delegated tasks
  • You will use your excellent knowledge of the Bank’s products and services to attend to the customers’ identified financial needs an...

    • Job Details

    • Job Type
      Full time
    • Category
      Business Operations Specialists
    • Date Posted
      July 10, 2026
    • Application Deadline
      August 19, 2026