Cruise Specialist | MOA| MAY CLASS

Full-time Sales

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Summary

We are hiring Cruise Specialists for our Mall of Asia site. This role involves assisting customers with cruise-related inquiries, providing accurate information, and delivering excellent customer service. This is a great opportunity for individuals looking to start a career in the BPO industry.

Key Responsibilities

• Handle customer inquiries related to cruise bookings, schedules, and services
• Provide accurate information and recommendations based on customer needs
• Assist customers with reservations, modifications, and general concerns
• Ensure a high level of customer satisfaction through professional communication
• Escalate complex concerns when necessary

Qualifications

• At least a High School graduate (no experience required)

Employee Recognition & Rewards

• Incent...