CRM Specialist

UPIM

Full time Business Operations Specialists
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Location
Venice, Veneto, Italy
Posted
June 26, 2026

Job Description

Job description

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Retail network is the beating heart of our business. With over 2000 stores around the world, we are close to our customers by inspiring them in their shopping.

We are looking for an experienced CRM Specialist to join our Digital Business Team.


About the role:

  • Contribute to the operational management of loyalty programs of each different brand
  • Deliver CRM activities in order to encourage customer retention and loyalty
  • Develop multi-channel communications including personalized newsletter, SMS and push messages in partnership with the marketing team
  • Monitor CRM and loyalty KPIS
  • Managing customer database quality, integrity and enrichment
  • Partner with the store operations and digital teams to optimize CRM actions
  • Training for store teams of the CRM projects
  • CRM initiatives and loyalty progr...

    • Job Details

    • Job Type
      Full time
    • Category
      Business Operations Specialists
    • Date Posted
      June 26, 2026
    • Application Deadline
      August 05, 2026