Location
vancouver, metro vancouver regional district, Canada
Posted
July 04, 2026
Job Description
Transform the 311 service experience as a Senior CRM Solutions Designer at Russell Tobin & Associates in Toronto. This hybrid role emphasizes Salesforce Experience Cloud customization and seamless user functionality.
You will leverage your extensive experience to design and build Salesforce components, enhancing the digital interaction with the City's services. With at least 10 years in relevant projects, you'll ensure that the solutions align with both governance standards and user security requirements while collaborating closely with internal and vendor teams.
Key Responsibilities:
• Configure Salesforce Experience Cloud components for 311
• Develop and improve frontend service request features
• Create and customize Lightning Web Components
• Ensure integration with existing Service Cloud functionality
• Produce technical documentation and solution designs
Requirements:
• Over 10 years of experience in gover...
You will leverage your extensive experience to design and build Salesforce components, enhancing the digital interaction with the City's services. With at least 10 years in relevant projects, you'll ensure that the solutions align with both governance standards and user security requirements while collaborating closely with internal and vendor teams.
Key Responsibilities:
• Configure Salesforce Experience Cloud components for 311
• Develop and improve frontend service request features
• Create and customize Lightning Web Components
• Ensure integration with existing Service Cloud functionality
• Produce technical documentation and solution designs
Requirements:
• Over 10 years of experience in gover...