CRM & Retention Manager
Cou Cou Intimates
Permanent
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Location
London, England, United Kingdom
Posted
July 10, 2026
Job Description
Job Details
Overview
Position: CRM & Retention Manager
Reporting to: Ecommerce Director
Location: London (Hybrid – 3 days in office)
Salary: £40,000 – £50,000 depending on experience
Role Overview
Cou Cou is a female-founded, purpose-driven brand redefining intimate essentials for a new generation of women. Our mission is to reclaim the narrative of our intimates, celebrate the embodied female experience, and reduce the environmental impact of everyday garments.
We are hiring a CRM Manager to own retention and lifecycle marketing as a core revenue channel. This is a role with real accountability for retention, LTV, and customer experience — not a pure execution role.
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